Technical Support Specialist
$1,300 – $1,870/mo
About
Industry Experience
Technology
Professional Services
Retail & E-Commerce
Software Experience
Candidate Information
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Trusted by GTM teams at:
https://palmertechitservices.net/
Jamaica
• Installed, configured, and maintained computer networks, including routers, switches, and firewalls.
• Provided hardware repair and support for printers, desktops, laptops, and networked devices.
• Assisted with the setup of security devices, including firewalls, antivirus systems, and secure data management protocols.
• Trained users on troubleshooting techniques and best practices for network and system security.
• Delivered ongoing technical support to ensure seamless network operations and security.
https://palmertechitservices.net/
Jamaica
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Providing legal and data entry support to the company
• Collaborated with various teams, both remote and on-site
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.
• Implemented design systems and style guides to maintain consistency across projects.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organisation.
https://palmertechitservices.net/
Jamaica
| Jnr. Systems Administrator | 2024 - 2025
• Installed, configured, and maintained desktops, laptops, printers, and mobile devices.
• Assisted in basic server administration tasks, including account creation, permissions, and backups.
• Monitored system performance and resolved user issues promptly.
• Provided remote and in-person technical support to end users.
• Completed routine network diagnostics and supported LAN/WAN troubleshooting.
• Install, configure, and maintain POS systems for the entire store.
• Configure MySQL database files for errors
• Assist with connecting departments to Microsoft Dynamics 365
• Configure LS Retail POS
https://www.instagram.com/megamartjamaica/?hl=en
Jamaica
Cost Club Ltd t/a MegaMart Wholesale Club | Jnr. Systems Administrator | 2024 - 2025
• Installed, configured, and maintained desktops, laptops, printers, and mobile devices.
• Assisted in basic server administration tasks, including account creation, permissions, and backups.
• Monitored system performance and resolved user issues promptly.
• Provided remote and in-person technical support to end users.
• Completed routine network diagnostics and supported LAN/WAN troubleshooting.
• Install, configure, and maintain POS systems for the entire store.
• Configure MySQL database files for errors
• Assist with connecting departments to Microsoft Dynamics 365
• Configure LS Retail POS
HEART TRUST NSTA
04/2016
Watch Video
