Sales & Customer Support Specialist | 2+ Years Experience | Data Entry, Cold Calling | Salesforce & Zendesk Expert

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Native Fluency (C2)

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08/2021 - 02/2023

https://www.intouchcx.com/

Customer Service Representative:

Provided prompt and professional support to customers via phone, email, and chat, resolving inquiries and issues efficiently.

Assisted clients with account management, product or service information, and order processing.

Maintained accurate records of customer interactions in the CRM to ensure seamless follow-up and reporting.

Collaborated with internal teams to address customer needs and improve overall service experience.

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