Mauro

I grew a talent-focused community in recruitment, increasing membership by 52.38% and preparing candidates for SDR and Account Executive roles through coaching, webinars, and resources. I conducted 52 career coaching sessions, leading to 17 success stories, and built talent pipelines with clear processes to improve hiring. I also created a content strategy across Facebook, LinkedIn, and WhatsApp to boost engagement and hosted 10 webinars on career growth and recruitment best practices.

While working as an Account Executive for a CloudTask client, I also supported recruitment by running talent campaigns using landing pages, Facebook Ads, and webinars. I built and managed pipelines using data-driven strategies and developed processes to make hiring more efficient and scalable.

I onboarded new clients, set clear expectations, and ensured smooth transitions. I managed cold email campaigns, focusing on lead generation, writing compelling copy, and testing strategies. Using tools like Octave and Clay, I efficiently set up and automated marketing campaigns. I also analyzed campaign data to refine strategy and improve performance. This was a short-term internship project with Cymate.io, which has now been completed.

I managed B2B email marketing campaigns, creating targeted email content to generate leads, nurture business relationships, and drive conversions through strategic, personalized messaging.

As a call center sales representative for AT&T, I handled irate customers, resolved their issues, and turned challenging situations into opportunities by successfully upselling upgrades and cross-selling additional services.