Performance ratings and reviews are an essential tool for you and your company when it comes to getting the performance you expect from your sales services vendors.
Though sometimes relegated to being used as a form of complaint reporting or disciplinary action, performance ratings and reviews are most beneficially used as a Performance Management tool – your opportunity to provide constructive feedback – both positive and negative — so that Sellers get a better understanding of how well they’re meeting performance expectations and where they can improve.
Additionally, we at CloudTask use your feedback to anticipate issues with your agency or freelancer before they become problems, provide recommendations for improving their partnership with you, as well as update their ratings in our system so that business leaders like you, who are trying to make a decision about working with them, can make more informed decisions.