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Andrene

Top Rated

Customer Support Representative | 4+ Years of Experience in Hospitality, Reception & Data Analysis

Office Administrator

Ocho Rios, Jamaica🇯🇲
Marketplace protected

About

Experienced Collection Specialist and administrative professional skilled in office management, data organization, and customer service. Possesses excellent communication and interpersonal skills, delivering quality customer service while effectively resolving client issues. Seeking roles as an Administrative Officer, Data Analyst, Bookkeeper, or Receptionist, where I can support efficient operations and deliver excellent results.

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Aircall

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Google Sheets

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Google Meet

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Zendesk

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Facebook Messenger

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Microsoft Teams

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LinkedIn

Core Experience

Industry Experience

Professional ServicesIT Services & IT Consulting

Business challenges

Poor customer service responseDisconnected systems

Success metrics

Increased customer loyaltyFaster website load timeAccurate revenue forecasts

Jobs to be done

Customer ServiceCustomer OnboardingPublic Relations

Availability and Logistics

Availability

Part-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Roles Qualified For

Office AdministratorData AnalystBookkeeperReceptionist

Work Experience

Videos

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