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Anne Marie

Top Rated

Senior Account Manager | 15+ Years in Sales, Client Relations, Legal Operations & Project Coordination

Account Manager

Bogotá D.C., Colombia🇨🇴
Marketplace protected

About

I am a native bilingual lawyer with experience in consulting, sales, multi-project management, and public and private bidding processes. I have comprehensive experience in the Colombian and American (USA) regulatory systems in the following areas: drafting and interpretation of contracts, international tax law, detailed knowledge of local and international regulations of the medical cannabis industry.

Core Experience

Industry Experience

SaaS PlatformsTelecommunicationsEmbedded Software ProductsMarketing Research & Public Opinion Polling

Business challenges

High customer churnLow customer satisfactionUnstructured success teams

Success metrics

Increased customer loyaltyReduced onboarding drop-offFaster response times

Jobs to be done

Customer ServiceCustomer OnboardingOutbound Sales

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Languages

Spanish

Roles Qualified For

Account ManagerHead of Customer SuccessVP of SalesParalegalSales Representative

Work Experience

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