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Cesar

Top Rated

Sales Development Representative with 7+ Years of Experience | Proficient in Sales Strategy, Lead Qualification, and CRM Systems

Customer Support Representative

Medellín, Colombia🇨🇴
Marketplace protected

About

Results-driven BDR, SDR, Appointment Setter, and Customer Service professional with experience in SaaS, IT solutions, cybersecurity, and lead generation. Skilled in CRM management, outbound prospecting, and building strong client relationships across multiple industries.

Core Experience

Industry Experience

Freight & Package TransportationComputer & Network SecurityData Security Software ProductsTelecommunicationsSaaS Platforms

Business challenges

Lack of qualified leadsUnverified customer phone numbers

Success metrics

Faster deal closure

Jobs to be done

Customer ServiceCRM SetupAppointment Setting

Software Certifications

B2B sales, Frictionless sales

Hubspot

04/2025

Availability and Logistics

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Languages

Spanish

Roles Qualified For

Customer Support RepresentativeCustomer Experience ManagerVirtual Assistant

Work Experience

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