Claudio Fernando's profile photo

Claudio Fernando

Top Rated

Customer Care Representative – 18 years | English-Spanish Medical Consecutive Interpreter – 1 year | Medical Assistance and Administrative Coordinator

Administrative Coordinator

Mexico🇲🇽
Marketplace protected

Core Experience

Industry Experience

Hospitals & ClinicsMental Health CarePhysical, Occupational & Speech Therapists

Business challenges

Poor customer service response

Success metrics

Faster response timesHigher customer service satisfactionLower call wait times

Jobs to be done

Customer ServiceVirtual ReceptionistsCustomer Support Teams

Software Certifications

Hippa compliance certification

Proprof

08/2025

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Languages

Spanish

Roles Qualified For

Administrative CoordinatorVirtual AssistantCustomer Support RepresentativeClient Support Coordinator

Work Experience

Videos

Video thumbnail

Watch Video