Dahiana
Project Manager and Onboarding Specialist with +10 years of experience in Customer Service
Client Support Coordinator
Lambaré, Paraguay🇵🇾
Marketplace protected
Core Experience
Industry Experience
Corporate Training & DevelopmentE-Learning ProvidersE-Commerce
Business challenges
Poor customer service responseSlow resolution of customer issuesInefficient digital processesLack of process documentationMisaligned teams
Success metrics
Higher customer service satisfactionDocumented processesHigher team productivity
Jobs to be done
Customer OnboardingCustomer Feedback ManagementProject Manager
Software Certifications
Master’s in Team Management & Leadership
ENEB Business School
07/2025
Master’s in Project Management
ENEB Business School
02/2025
Bachelor’s Degree in Marketing
Universidad Americana
12/2022
Availability and Logistics
Availability
Part-Time, Full-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Languages
Spanish
Roles Qualified For
Client Support CoordinatorOperations AnalystProject ManagerTrainer
Work Experience
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