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Garfielia

Top Rated

Customer Support Specialist | 5+ Years of Experience | Healthcare & Patient Support

Virtual Assistant

Old Harbour, Jamaica🇯🇲
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About

I am a detail-oriented and adaptable professional with over five years of customer service experience, including more than one year of remote work supporting U.S.-based clients. I have developed strong communication, problem-solving, and organizational skills that allow me to effectively support customers and handle tasks professionally and efficiently.

Core Experience

Industry Experience

Graphic DesignHospitals & Clinics

Business challenges

Slow resolution of customer issues

Success metrics

Higher customer service satisfaction

Jobs to be done

Customer ServiceCall CenterGraphic Design

Software Certifications

Certificate of excellence for perfect quality

HGS

08/2019

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Languages

Other

Roles Qualified For

Virtual AssistantExecutive AssistantQuality Assurance AnalystCustomer Support RepresentativeSupport Specialist

Work Experience

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