5+ Years in Sales Operations, Lead Generation & Inside Sales | Salesforce, HubSpot & CRM Tools
Connell
Sales Representative
$2,300 – $3,310/mo
Software Experience
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Sales Representative
09/2022 - 04/2023iQOR/American Home Shield
Call center environment
Hybrid (home and office)
Inbound sales
B2B & B2C sales.
1100+ units sold
AOV: $750 USD
Order to Call Ratio average: 30%
iQor/American Home Shield
Outbound missed sale opportunity follow up responsibility- 20%
conversion rate
Assisted Operations Supervisor
iQOR/American Home Shield
As a Sales Operations Supervisor, I play a critical role in ensuring the efficiency and
effectiveness of our sales processes. I am responsible for overseeing the daily operations of
the sales operations team, optimizing workflows, and implementing strategies to support
the sales team in achieving their targets. This role requires a keen understanding of sales
processes, strong analytical skills, and the ability to collaborate across departments to drive
business growth.
Key Responsibilities: Leading and managing a team of sales operations analysts and
coordinators, offering guidance, coaching, and mentorship to ensure their professional
growth and high performance. I foster a collaborative environment focused on continuous
improvement and accountability. Additionally, I drive sales process optimization by
designing efficient workflows and identifying automation opportunities to boost
productivity. Working closely with sales leadership, I support in defining strategies, setting
quotas, and forecasting, while ensuring seamless communication and alignment across
departments. I oversee CRM and other sales-related systems, ensuring data integrity,
providing training, and collaborating with IT and vendors for system enhancements. Finally,
I generate insightful reports and dashboards, conduct in-depth sales data analysis, and
present findings to senior management to facilitate strategic decision-making.
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Managed a team of over 20 persons
Team Order to Call Ratio Average: 30%+
CRM Tools: SalesForce and PowerBI
Communication Tools: Zoom, Google Meet, Microsoft Teams
Daily use of Microsoft Excel and Spreadsheets
Daily team Coaching and Mentorship
Coldlytics Ltd.
As an Account Executive, my role focuses on cultivating new client relationships to enhance
retention and loyalty. This involves managing the sales pipeline and administrative tasks in
my CRM. While not primarily a customer service role, I provide technical support
occasionally to ensure client satisfaction and identify opportunities for additional sales.
Collaboration with teammates, effective communication with leads and clients, and
recognizing chances for product expansion are key to success. I also participate in
marketing activities, onboard new clients, and ensure prompt CRM updates. Maintaining a
positive attitude and responsiveness in customer interactions are essential in my role.
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Fully remote position
Canadian/ United Kingdom based Lead Generation company.
B2B & B2C sales.
CRM Tools: Notion
Communication Tools: Slack, Zoom, Google Meat
Keep Technologies Inc.
As an Inside Sales Representative at Keep, my role focuses on driving meaningful interactions
with potential leads through a consultative approach to uncover their challenges and identify
tailored solutions. I am responsible for developing and executing personalized lead-nurturing
strategies, such as email campaigns and targeted communications, to maintain engagement and
build trust with prospects. Managing the sales pipeline is a key aspect of my role, ensuring the
seamless progression of leads by tracking interactions and timely follow-ups. I monitor sales
metrics, including conversion rates and response times, to refine outreach strategies using
data-driven insights. Additionally, I collaborate closely with the sales team to provide support
and pass along qualified leads, while partnering with marketing teams to enhance sales
enablement materials aligned with ongoing campaigns.
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Fully remote position
Canadian Fintech Industry
B2B & B2C sales.
Warm and Cold Leads
Outbound Outreach via: Phone, Text and Email
CRM Tools: HubSpot, Notion.
Communication Tools: Slack, Roam, Zoom, OpenPhone
Metrics- 89 Applications Submitted in 2 Months.
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