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Karen

Top Rated

Virtual Assistant & Recruitment Support Specialist | 9+ Years of Experience in Admin Support, Data Entry & Customer Service

Data Entry Specialist

Medellín, Colombia🇨🇴
Marketplace protected

About

I am a Virtual Assistant, Data Entry, and Customer Support Specialist with over 10 years of experience, supporting US- and Canada-based teams remotely—managing communications, building workflows, handling CRM platforms like Salesforce, ClientSpace, Excel, and Google Sheets, and ensuring nothing falls through the cracks. I also have experience handling high-volume data entry across multiple industries,all with a strong focus on accuracy and attention to detail.

Core Experience

Industry Experience

Call CentersSEO Agency

Business challenges

High virtual assistant turnoverInsufficient support availabilityLow customer satisfaction

Success metrics

Higher customer service satisfactionFaster response timesDocumented processes

Jobs to be done

SEOCustomer Service

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Languages

Spanish

Roles Qualified For

Data Entry SpecialistTechnical Support SpecialistExecutive AssistantCustomer Onboarding Specialist

Work Experience

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