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Miguel

Top Rated

7 Years of Experience in Financial Management as a Bookkeeper and Proficient in Multiple ERP Systems

Virtual Assistant

Chile🇨🇱
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Core Experience

Industry Experience

AccountingFinancial ServicesInvestment ManagementInvestment AdviceBusiness Consulting & Services

Business challenges

Lack of actionable feedbackInsufficient support availabilityHigh call abandonment ratesUnderperforming teamsCustomer drop-off during onboarding

Success metrics

Increased customer loyaltyFaster response times

Jobs to be done

Customer Support StrategyCustomer Support TeamsVirtual Receptionists

Software Certifications

Bachelor's Degree in Public Accounting

Universidad José Antonio Páez

04/2018

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Professional Fluency (B2/C1)

Languages

Spanish

Roles Qualified For

Virtual AssistantOrder Processor

Work Experience

Videos

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