5 years of Customer Care and Medical Billing experience, specializing in insurance verification, patient support, technical support,

Amanda

Top Rated

Support Specialist

Jamaica🇯🇲

•

$1,080 – $1,550/mo

About

Results-driven Medical Billing Coordinator and Customer Care Professional with 5+ years of experience in insurance verification, patient support, billing coordination, and technical customer service. Skilled in resolving complex issues, handling high-volume accounts, and delivering exceptional client and patient experiences across healthcare and customer support environments.enter a headline that summarizes your experience and the roles you are seeking.

Industry Experience

Healthcare Technology

Software Experience

Outlook

Google Workspace

Microsoft Teams

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Support Specialist

Customer Success Specialist

Medical Biller

Work Experience

Support Specialist

01/2024 - 12/2025

https://sagility.com/

Jamaica

Handled inbound calls for Meritain Health members, answered medical benefits inquiries, and assisted with prior authorizations and gap exception requests.

Administrative Specialist

01/2026 - 04/2026

https://www.ruthvenmedical.com/index.php

Jamaica

Assisted with patient records management, scheduled appointments, answered patient inquiries, verified information, and provided administrative support to ensure efficient daily operations.