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Andres

Top Rated

Customer Success Manager

Colombia🇨🇴
•

$2,941.18 - $3,529.41

About

+ 6 years of Client Success and DigitalMarketing consultant Experience - Seasoned A.I Builder

Industry Experience

Technology

Professional Services

Healthcare & Life Sciences

Real Estate & Construction

Education & Training

Candidate Information

Availability

Part-Time, Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Additional Languages Supported

Italian

Roles Qualified For

Customer Success Manager
Customer Success Specialist
Customer Support Representative

Work Experience

Customer Success Manager

01/2022 - 04/2025

https://scalestation.io/

Australia

Led client success initiatives by implementing AI-powered marketing and

automation strategies that drove early wins and boosted overall program

outcomes. Lead seamless HubSpot CRM integrations and onboarding

processes, streamlining communication and enhancing customer relationship

management for a diverse portfolio of clients. Developed and executed tailored

revenue operations strategies, optimizing client engagement and driving

measurable improvements in retention and ROI. Collaborated cross-functionally

with sales, technical, and creative teams to refine digital marketing campaigns

and deliver actionable insights that consistently improved performance metrics.

Monitored key performance indicators and provided strategic feedback to

continuously enhance the client journey, ensuring success at every stage of

program implementation.

Digital Marketing Manager

08/2020 - 12/2021

https://www.hayesmedia.co/

Managed mid-budget PPC campaigns of $20,000, optimizing bids and

targeting strategies to maximize ROI.

Developed data-driven marketing strategies that increased customer

acquisition and retention.

Led a team of digital marketers in executing multi-channel marketing

campaigns, including Google Ads, YouTube Ads, and paid social media.

Conducted in-depth performance analysis using Power BI and Excel to

track KPIs and optimize marketing efforts.

Licenses, Certifications & Awards

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