Profile Experience Certifications Availability Work History

Andrés

Top Rated

Sales Development Representative | 6+ Years in B2B Sales, Appointment Setting, QA & Customer Support

Sales Representative

Medellín, Colombia🇨🇴

Marketplace protected

About

I'm a sales and customer success professional with experience across tech support, healthcare, and SaaS. I've led teams, optimized workflows, and executed sales strategies that drove measurable growth. At Thirdway, I led a support team handling clinical queries, improved operational processes, and trained new staff. At Hikinex and Deeto, I managed multi-channel outreach, booked C-suite meetings, and closed deals up to $60K.

Apollo

Clay

HubSpot

OnTop

ChatGPT

Salesforce

Core Experience

Industry Experience

Hospitals & ClinicsAccountingOnline Audio & Video MediaCall CentersHuman Resources Services

Business challenges

Missed upsell opportunitiesNo customer success strategyWeak support strategiesUnverified customer phone numbersCRM inefficiency

Success metrics

Reduced onboarding drop-offRevealing actionable customer insightsFaster response times

Jobs to be done

Customer Success TeamsCustomer Success StrategyConversion Rate Optimization (CRO)

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Languages

Spanish

Roles Qualified For

Sales RepresentativeAccount ExecutiveCustomer Success ManagerCustomer Onboarding Specialist

Work Experience

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