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Carlota

Administrative Coordinator

San Pedro Sula, Honduras🇭🇳
Marketplace protected

About

HR and Administrative professional with 5+ years in BPO operations, recruitment, and process optimization. Skilled in Paylocity, Hubstaff, Excel, Odoo, Meta Business, Google, Microsoft and outlook, and Adobe Suites, Stripe, Quickbooks, Salesforce, others. Experienced supporting U.S. teams and improving operational efficiency. With near-native English fluency and a proactive mindset, I bring reliability, efficiency, and a strong commitment to results in every task I handle.

Logo for ChatGPT

ChatGPT

Logo for Asana

Asana

Logo for Adobe Commerce

Adobe Commerce

Logo for Outlook

Outlook

Logo for Google Workspace

Google Workspace

Logo for Stripe

Stripe

Logo for Hubstaff

Hubstaff

Core Experience

Industry Experience

Call CentersHuman Resources ServicesMarketing & AdvertisingAccountingFinancial Services

Business challenges

Unsuccessful product launchesLimited resources for RevOps tasksRedundant or conflicting performance data sourcesLack of accountability for performance, data quality, or complianceDifficulty integrating technology across processes

Success metrics

Reduced onboarding drop-offFaster response timesHigher customer service satisfaction

Jobs to be done

Call CenterVirtual ReceptionistsProject Manager

Software Certifications

Master in Finance

UNITEC

03/2026

Business Administration

UCENM

12/2024

Digital Marketing

UNITEC

12/2019

Advertising Graphic Design

UNITEC

12/2017

Profesional Photography

UNITEC

12/2016

Availability and Logistics

Availability

Part-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Languages

Spanish

Roles Qualified For

Administrative CoordinatorReceptionistSocial Media ManagerData Entry SpecialistBilling Specialist

Work Experience

Videos

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