Clifton

Conducted outbound calls to follow up on previous purchases or provide additional support if necessary.

Processed orders, prepared correspondences, and completed required documentation.

Deliver expert sales support based on individual customer requirements.

Locked in new sales by efficiently managing sales paperwork, developing

detailed proposals and sales contracts.

Account management.

Create custom pricing and orders for customers by partnering with a third-party fulfillers.

Assist with editing & creating websites, adjusting DNS records and domain name pointing.

Solve complex website related issues.

Process incoming calls, chats, emails and tickets.

Upsell marketing products, promotional products and digital services.

Create, recreate and complete live product designs for customers.

Assist with training new hires, collaborations and side-by sessions.

This job was a data entry operator job. My duties included:

• Enter applicant's information on web based systems.

• Assist with administrative duties for the manager and the office.

• Assist clients that enters the office.

• Assist with the creation of resumes, presentation and school/job related documents.

• Complete data entry tasks.

• Process incoming and outbound calls.

• Invigilate exams.