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Indira

Top Rated

Technical Support Specialist

Guatemala🇬🇹

$1,500–$1,999

About

Technical Support Engineer | Server Infrastructure, Cloud & Blockchain Platforms | Troubleshooting & System Reliability | 10+ Years Experience

Industry Experience

Technology

Professional Services

Roles Qualified For

Technical Support Specialist

Work Experience

Technical Support Specialist

10/2024 - Present

http://www.hcltech.com

Server Manager - Contractor Tech Engineer:

- Managed and maintained servers and IT infrastructure for enterprise clients across multiple industries, ensuring high availability and reliability.

- Provided technical support to internal teams and clients, troubleshooting server, network, and software issues to minimize downtime.

- Monitored server performance, conducted system upgrades, and implemented preventive measures to maintain operational efficiency.

Technical Support Specialist

01/2023 - 05/2025

http://www.alphapoint.com

Technical Monitoring Engineer:

- Provided technical support and troubleshooting for clients operating white-label crypto exchange platforms.

- Assisted clients in launching, configuring, and maintaining blockchain-based marketplaces and digital asset solutions.

- Monitored distributed ledger systems to ensure uptime, data integrity, and platform performance.

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