Jaivion
Customer Support Specialist and Coordinator
Administrative Coordinator
Portmore, Jamaica🇯🇲
Marketplace protected
About
Core Experience
Industry Experience
Medical Equipment ManufacturingFreight & Package TransportationUtilities (Water, Sewage, etc.)
Business challenges
High customer churnLow customer satisfactionPoor customer service responseSlow resolution of customer issues
Success metrics
Faster response timesHigher customer service satisfactionLower call wait times
Jobs to be done
Call CenterCustomer ServiceInbound Sales Teams
Software Certifications
Project Manager
03/2026 - 03/2027
Availability and Logistics
Availability
Full-Time, Part-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Languages
Other
Roles Qualified For
Administrative CoordinatorVirtual AssistantCustomer Success SpecialistCustomer Support RepresentativeOrder Processor
Work Experience
Videos
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