Juan Ignacio

During my tenure as Planning Director, I led the design and implementation of institutional strategic plans across short-, medium-, and long-term horizons. I coordinated multidisciplinary teams to achieve key objectives, defined performance indicators, and monitored results to support data-driven decision-making. I managed the annual budget, prioritized strategic investments, and oversaw budget execution for Mercantile Registries nationwide. Additionally, I promoted the optimization of operational processes, enhancing institutional efficiency and productivity.

I focused on strengthening the institution’s reputation by consistently delivering high-quality results. I led cross-functional teams to execute complex projects on time and within scope, and oversaw the delivery of institutional services to ensure alignment with client needs. I built strong relationships with key stakeholders and fostered a collaborative environment that enhanced overall team performance.

I conducted credit analysis and follow up with potential clients, providing clear information on loan conditions and preventive strategies. I coordinated visits, structured contact plans, and strengthened client relationships to ensure personalized and effective service. My analytical approach allowed me to identify root causes of issues and propose timely corrective act ions

I prepared strategic reports to monitor portfolio performance, supervised the work of recovery officers, and managed communications with debtors to facilitate agreements. My contributions helped improve customer satisfaction and optimize recovery processes.

I was responsible for collecting and analyzing pharmaceutical pricing data, updating databases, and presenting reports to the National Council for Drug Price Setting. My recommendations supported informed decision making regarding the pricing regime in the healthcare sector.

I defined requirements for credit sales reporting, monitored the status of potential clients, and developed strategic scenarios to support decision making. I implemented organizational systems that enhanced departmental efficiency.

I conducted studies on the impact of cellular waves, managed technical databases, and developed safety manuals to inform stakeholders about risks and preventive measures.