Julian
Administrative Coordinator
$2,300 – $3,310/mo
About
Administrative & Customer Support Specialist | Improving Response Time, Client Satisfaction & Operational Efficiency
Industry Experience
Financial Services
Mental Health Care
Online Book Publishers
Human Resources Services
E-Commerce
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
Customer Success Specialist
06/2021 - 11/2024https://www.prometric.com/find-your-exam
Canada
Resolved high-volume customer inquiries through phone and email while maintaining professionalism and accuracy.
Improved response efficiency by prioritizing urgent requests and documenting interactions in CRM systems.
Contributed to stronger customer satisfaction through clear communication and timely issue resolution.
Administrative Specialist
10/2022 - 04/2024https://www.edwardjones.ca/ca-en
Canada
Coordinated scheduling, client communication, and document preparation to support daily financial operations.
Maintained accurate records and ensured compliance with internal procedures.
Helped streamline administrative workflows, saving time for the advisor and improving service delivery.
Operations Coordinator
02/2024 - 09/2024https://www.randstad.ca/locations/toronto-ontario_1157/
Canada
Managed order tracking, vendor communication, and logistics coordination.
Maintained organized records that improved reporting accuracy and operational visibility.
Supported efficient workflow across multiple departments.
Licenses, Certifications & Awards
Microsoft PowerPoint 2016 Introductory
Pearson MyLab
12/2019
TEFL Certificate (Distinction)
TEFL Professional Development Institute
07/2018
Fundamentals of Project Management
Alison
10/2015
Videos
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