Natalia

Provided executive-level administrative support, managing calendars, scheduling meetings, and coordinating internal communications to ensure smooth daily operations.

Organized, maintained, and updated company databases, improving data accuracy and accessibility for operational and financial reporting.

Processed and tracked shipping documentation, invoices, and compliance records, reducing errors and delays in logistics workflows.

Assisted in preparing performance reports and operational summaries for management, supporting decision-making processes.

Streamlined filing systems (digital and physical), ensuring proper record-keeping and compliance with company policies.

Collaborated with cross-functional teams to monitor shipments, resolve issues, and maintain effective communication with clients and vendors.

Implemented improvements in administrative processes, increasing efficiency and reducing turnaround times on data entry tasks.

Managing the company owner's calendar and inbox with precision and discretion

Supporting the development and refinement of internal workflow systems

Administering third-party subcontractor software, including coordination of work orders and

invoicing

Assisting with collections by professionally engaging customers to expedite payments