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Steven

Top Rated

Account Manager & Construction Operations Leader | 10+ Years of Experience in Sales, Project Management & Client Relations

Customer Success Manager

Cali, Colombia🇨🇴

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About

Commercially driven construction and sales professional with 10+ years of experience across fit-out, flooring, project management, recruitment, and account management. Proven ability to win new business, build strong client relationships, and deliver high-value construction projects. Fluent in English and Spanish, now seeking a client-facing construction sales or business development role with a strong focus on relationship building and site-based engagement.

AirSlate

Adobe Commerce

Core Experience

Industry Experience

TechnologyBuilding ConstructionReal Estate Development & ManagementResidential & Commercial ConstructionPlastics Product Manufacturing

Business challenges

Inaccurate quota settingsLow deal close ratesUnstructured outbound programsUntrained sales reps

Success metrics

Higher close ratesHigher outbound engagementImproved sales effectiveness

Jobs to be done

Lead GenerationInbound Sales TeamsOutbound Sales

Availability and Logistics

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Languages

Spanish

Roles Qualified For

Customer Success ManagerSales ManagerDirector of SalesOperations ManagerHead of Customer Support

Work Experience

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