Account Manager & Construction Operations Leader | 10+ Years of Experience in Sales, Project Management & Client Relations

At Two Way Direct, I work as an Account Manager responsible for managing existing client accounts while actively generating new business within the radio communications industry. Working in a fully remote sales environment, I focus on building strong client relationships, identifying commercial opportunities, and delivering tailored solutions to customers. The role has strengthened my sales, account management, and business development skills, while reinforcing my preference for a more hands-on, client-facing role involving site visits and in-person meetings.

At Explore Tiling & Flooring, I worked as a Contracts Manager overseeing high-end fit-out and flooring projects ranging from £10k to £2m across residential, hospitality, leisure, office, and commercial sectors. Joining during a period of rapid growth, I helped strengthen and restructure operations while managing projects from planning through to completion. The role involved coordinating clients, suppliers, subcontractors, and site teams to ensure projects were delivered safely, efficiently, and to a high standard, while also supporting recruitment and development of new team members entering the industry.