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Yanielle

Top Rated

Executive Assistant & Customer Support Specialist | 1.5+ Years in Remote Client Support, Outbound Prospecting & AI Tools

Administrative Specialist

Kingston, Jamaica🇯🇲
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About

Executive Assistant with experience in administrative support, schedule management, meeting coordination, email handling, and daily business operations. Skilled in organization, communication, multitasking, and problem-solving, with a customer service background that supports strong client and team relationships. Detail-oriented, reliable, and focused on helping businesses stay organized and productive.

Core Experience

Industry Experience

Investment Banking

Business challenges

Ineffective messaging

Success metrics

Increased customer loyalty

Jobs to be done

Customer Success StrategyCall CenterCustomer Service

Software Certifications

Commercial Real Estate

Forage

06/2025

Cyber Job simulation

Deloitte

06/2025

Availability and Logistics

Availability

Part-Time, Full-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Roles Qualified For

Administrative SpecialistClient Support CoordinatorExecutive Assistant

Work Experience

Videos