I currently work as a freelancer, providing a few classes per week online under the school's legal name. The school itself is not operational, as reestablishing it would require a complete restructuring. My focus now is on offering these select classes remotely, which allows me to continue reaching students without needing a full, in-person setup.
Sales Representative
02/2014 - 11/2017
Private Teacher Colombia
Colombia
At Private Teacher, I handled all the marketing work in hotels and hostels to maintain a solid weekly class average. I conducted satisfaction surveys to gather feedback, and each month, I analyzed sales to track progress and optimize performance. This approach helped ensure a steady flow of students while providing insights to refine our services.
Virtual Assistant
01/2013 - 02/2014
J&G Business Courier S.A.
Colombia
I resolved complaints and claims, tracked packages, and developed marketing
strategies to acquire new customers. Managed documentation, provided customer service, and negotiated portfolios.
Licenses, Certifications & Awards
Negociación y conciencia organizacional
Contract Basics
Interdepartmental Communication Skills
Proposal Writing
Sales and Marketing Data Entry
Universidad UK
10/2024
Networking
Basic Objection Handling
Market Segmentation and Targeting
Negotiation Skills
Team Leadership and Coaching
Universidad UK
09/2024
Planificación y Trabajo Efectivo
Customer Relationship Management
Customer Success Planning
Proposal Writing
Universidad UK
02/2024
Comercion Digital
Communication Skills
Customer Satisfaction Tracking
Customer Success Strategy Development
Customer Success Team Leadership
Universidad UK
01/2024
Emprendimiento
Complex Negotiation and Closing Techniques
Contract Basics
Customer Relationship Management
Customer Success Strategy Development
Leadership in Sales Strategy
...more
Universidad UK
11/2023
Google sheets avanzado
Customer Relationship Management
Customer Success Planning
Leadership in Sales Strategy
Product Usage Monitoring
Universidad UK
10/2023
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