Lorena

I currently work as a freelancer, providing a few classes per week online under the school's legal name. The school itself is not operational, as reestablishing it would require a complete restructuring. My focus now is on offering these select classes remotely, which allows me to continue reaching students without needing a full, in-person setup.

At Private Teacher, I handled all the marketing work in hotels and hostels to maintain a solid weekly class average. I conducted satisfaction surveys to gather feedback, and each month, I analyzed sales to track progress and optimize performance. This approach helped ensure a steady flow of students while providing insights to refine our services.

I resolved complaints and claims, tracked packages, and developed marketing

strategies to acquire new customers. Managed documentation, provided customer service, and negotiated portfolios.