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Jose

Administrative Specialist

Colombia🇨🇴

About

Expert in Administrative Support & Client Success | 5+ Years in Freight Logistics, CRM & Customer Relationship Management | CRM, Data Entry

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate Information

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Administrative Specialist
Order Processor

Work Experience

08/2019 - 02/2020

Sunrise Cargo - DB Schenker

Colombia

Coordination of shipments by air and sea from anywhere in

the world to corporate accounts in Colombia.

Contact with logistics-related suppliers (shipping lines,

airlines)

Coordination of customs processes in imports

Coordination of Inland shipments from ports to final destination in Colombia

03/2020 - 09/2020

LO TRADING

Colombia

Negotiated sea and air freight rates for shipments originating from the USA, Europe, and Asia to Colombia.

Made strategic decisions to optimize logistical outcomes in terms of time and cost

efficiency.

Engaged with logistics-related suppliers, including shipping lines, co-loaders, and airlines.

Coordinated the movement of supplies by air and sea from global locations to corporate accounts in Colombia, US, Germany and Ecuador.

Managed both commercial and operational aspects of relationships with customers and suppliers.

09/2020 - 06/2021

Sunrise Cargo - DB Schenker

Colombia

Coordinated the transportation of supplies by air and sea from global locations (primarily

the USA, India, China, and Europe) to corporate accounts in Colombia.

Liaised with logistics-related suppliers, including shipping lines, co-loaders, and airlines.

Managed customs processes for imports to ensure compliance and efficiency.

Provided customers with real-time updates on container status and delivery schedules, serving a diverse clientele including companies such as Renault, Auteco, Procter & Gamble (P&G), and Postobon.

Oversaw commercial and operational management, maintaining effective relationships with both customers and suppliers.

Support Specialist

04/2023 - 07/2024

VGF - ADEN LOGISTICS

Colombia

Oversaw the coordination and tracking of container movements across the supply

chain, ensuring timely delivery to designated destinations.

Managed the efficient handling of 20-foot and 40-foot containers from various

steamship lines within the industry from any port in the US.

Collaborated with freight carriers, warehouses, and other stakeholders to ensure

seamless operations and optimize container utilization.

Identified potential logistical challenges and developed effective solutions to enhance

overall operational efficiency.

Provided customers with real-time updates on container status and delivery schedules,

including clients such as CMA CGM, Rhenus Logistics, NTG Logistics, and JD

Express.

Coordinated with all parties involved to streamline container loading and unloading

processes, adhering to safety protocols and industry best practices.

Negotiated and secured favorable rates with shipping companies, freight carriers, and

service providers, reducing overall logistics costs and delivering superior service to

customers.

Managed the McLeod Transportation Management System (TMS).

Processed and entered customer orders into the McLeod TMS, including dispatching

and order management.

Compiled and invoiced all charges associated with customer orders.

Use of Blume.

07/2021 - 03/2023

Hubtek - One Source Logistics

Colombia

Sold freight to carriers and matched loads with suitable transportation options to meet

delivery requirements.

Managed system support functions, establishing priorities and setting service level

expectations.

Processed and entered customer orders into the database, delivering proactive

customer service for accounts.

Monitored transportation costs, generated reports, and ensured accurate filing of

shipping documents.

Analyzed market conditions, provided quotations, and negotiated effectively with

customers.

Fostered relationship-oriented interactions with carriers, enhancing contact networks

and databases for regular hauling routes.

Coordinated pickup and delivery arrangements with customers and warehouses to

optimize freight routes.

Oversaw the McLeod Transportation Management System (TMS).

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

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