Juliana

Achievements:

Built a sales team from scratch wich started operations in 5 months

Sold 1,8 billion pesos in the first 3 months

Launched and introduced the business model to the best 100 architects in Colombia

Responsabilities:

To lead the commercial team

To build processes focused on service and customer loyalty

To propose a business model for a new market in Colombia and in the world.

To design and build commercial processes focused on delivering exceptional customer experience

To define and communicate business strategies

To hire and train the commercial team.

Achievements:

Achieved alliances with institutions such as Amcham, Ruta N, Oriente Chamber of Commerce, La Aci and Andi to improve brand awareness

Signed of renewals contracts for the 86% of the accounts

Achieved satisfaction levels (NPS) above 80 points

Responsibilities:

To Lead the opening of the second WeWork building in Medellín.

To achieve alliances with the city's chambers of commerce and business groups.

To lead strategies to help customer retention

To lead the work team in order to achieve service levels greater than 80/100

Achievements:

Positioning of Bancolombia as the second Bank in Colombia with the largest Mortgage portfolio in the country

Implemented Mi Casa Ya goverment program

Created artificial intelligence system for the frequent doubts of customers and employees.

RESPONSABILITIES

To manage the relationship with the country's construction companies and generate alliances that would allow a synergy between both the commercial forces.

To develop of credit products according to the incentives provided by the National Government

Generation of Marketing strategies for families to approach Bancolombia to request housing products