Customer Support Representative
About
Software Experience
Candidate Information
English Level
Native Fluency (C2)
Roles Qualified For
Trusted by GTM teams at:
Poulin Willey Anastopoulo Law Firm
Jamaica
I was responsible for over 300 clients and their cases, providing them with case updates, walking them through the cases processing process, and Coordinating treatment, using, SMS, email, and phone calls.
Humana
Jamaica
I started off in the prequalifying department, providing medical provider with prequalifying information, and was later promoted to the claims team, where I did claims, appeals, and dispute, I was also a interim SME for five months, assisting the team lead with managing the team, coordinating meeting and evaluating calls.
Facey Commodities
Jamaica
My role was to sell over the counter drugs and ensuring a smooth purchasing experience.
Poulin Willey Anastopoulo Law Firm
Jamaica
I was responsible for collecting data from clients and medical providers for the firm, using SMS, email, and phone calls.
Blumenthol Company LTD
Jamaica
My role here was to persuade customer to purchase gaming tickets.
