Jhon Michael
Colombia🇨🇴
About
Customer Service Rep & Sales Support | 3+ Year Experience | Advanced Technical Support, Live Chat | Problem-Solving
Software Experience
Candidate Information
English Level
Conversational Fluency (B1/B2)
Additional Languages Supported
Spanish
Work Experience
09/2023 - 08/2024
Alorica
Colombia
• Provide exceptional support to customers by addressing inquiries,
resolving issues, and ensuring overall satisfaction.
• Manage and process financial transactions accurately and efficiently.
• Maintain a positive and professional demeanor while handling
challenging situations.
• Collaborate with team members and other departments to ensure
seamless service delivery.
• Document and track customer interactions and transactions for
follow-up and quality assurance.
30-minute intro call to discuss your needs
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