Jhon Michael's profile photo

Jhon Michael

Colombia🇨🇴

About

Customer Service Rep & Sales Support | 3+ Year Experience | Advanced Technical Support, Live Chat | Problem-Solving

Industry Experience

Candidate has not listed any industry experience.

Software Experience

Candidate Information

English Level

Conversational Fluency (B1/B2)

Additional Languages Supported

Spanish

Roles Qualified For

Candidate has not listed any job roles.

Work Experience

09/2023 - 08/2024

Alorica

Colombia

• Provide exceptional support to customers by addressing inquiries,

resolving issues, and ensuring overall satisfaction.

• Manage and process financial transactions accurately and efficiently.

• Maintain a positive and professional demeanor while handling

challenging situations.

• Collaborate with team members and other departments to ensure

seamless service delivery.

• Document and track customer interactions and transactions for

follow-up and quality assurance.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

Videos

Candidate has no videos yet.

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