Jose
Sales Representative
About
Virtual Receptionist & Sales Rep | 5+ Years Experience | CRM Data Entry, Cold Calling | Aircall, HubSpot | Bilingual Support
Industry Experience
Candidate has not listed any industry experience.
Candidate Information
English Level
Near-Native Fluency (C1/C2)
Additional Languages Supported
French
Roles Qualified For
Work Experience
Sales Representative
09/2023 - 07/2024Montrealfitness
Canada
Respond to customer requests and concerns via various
channels (email, chat, Messenger, phone call) centralized
in a CRM : Gorgias
● Fullfil orders in the database and track order progress with
our logistic partners.
● Organize returns of damaged products for repair or
exchange.
● Keep records of product technical problems and solutions
provided to customers
Customer Support Representative
02/2023 - PresentWalmart
I'm supposed to carry out the following tasks :
I work during 7am to 7pm (PST).
Handle customer inquiries in in French & English with a minimal accent.
Provide information about the products
Troubleshoot and resolve product issues and concerns
Process customer returns
Document and update customer records based on interactions
Licenses, Certifications & Awards
Master degree in English
University of Abomey Calavi
07/2010
Videos
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