Siphamandla's profile photo

Siphamandla

Customer Success Manager

South Africa🇿🇦

About

Customer Success Manager | 3+ Years in Administrative Support, Customer Service, and Inside Sales | Skilled in Debt Collection and Customer Communication

Industry Experience

Candidate has not listed any industry experience.

Candidate Information

English Level

Native Fluency (C2)

Additional Languages Supported

Dutch

Roles Qualified For

Customer Success Manager
Virtual Assistant

Work Experience

Virtual Assistant

01/2021 - Present

Truworth

South Africa

From 2021 to 2022, I worked as a Personal Assistant at Truworths, handling administrative tasks such as scheduling, correspondence, and record-keeping to support management. I also assisted in coordinating operations to ensure efficiency in a fast-paced retail environment.

In addition to administrative work, I provided customer support, addressed inquiries, and collaborated with various departments to enhance workflow. This role strengthened my organizational, communication, and multitasking skills, preparing me for dynamic administrative and customer service roles.

Licenses, Certifications & Awards

Collections Consultant Onboarding Certificate

Communication Skills
Negotiation Skills

DMC

02/2024

Videos

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