Boris Alexei

Responsibilities:

-Developed and implemented social media marketing strategies to increase brand awareness

and engagement.

-Created and curated content for various platforms, including Instagram, Facebook, and LinkedIn.

-Analyzed social media performance metrics and adjusted campaigns to optimize engagement

and reach.

-Collaborated with the sales team to align marketing efforts with property listings and client

acquisition goals.

-Managed paid social media campaigns, ensuring cost-effectiveness and proper targeting.

-Led a team of community managers and graphic designers to ensure consistent brand messaging across social media platforms.

-Oversaw content creation, scheduling, and engagement with followers to foster a vibrant online community.

-Monitored online discussions, comments, and user-generated content to address queries and manage reputation.

-Developed and executed community-building strategies to drive engagement and follower growth.

-Conducted regular team training sessions to optimize community management efforts

-Managed the company’s social media accounts and online presence to engage with the target audience.

-Developed content calendars and ensured timely posting of relevant and engaging content.

-Responded to community inquiries and feedback, fostering a positive online reputation.

-Analyzed social media metrics to assess content performance and adjust strategies as needed.

-Generating and qualifying leads through outbound outreach, managing potential client relationships, and coordinating with the sales team to ensure seamless handoff of qualified prospects.

-Cold Calling, Soft Calling and inbound marketing

-BDR (Business Development Representative)

-Handled outbound and inbound calls to provide customer service and promote company services.

-Achieved sales and customer satisfaction targets through effective communication and persuasive techniques.

-Maintained accurate records of customer interactions in the company CRM system.

-Collaborated with sales and customer support teams to resolve issues and close deals.

-Conducted follow-up calls with prospects to nurture leads and convert them into customers.

-Provided customer support to English and Spanish-speaking clients via phone calls.

-Addressed and resolved customer inquiries and complaints with professionalism and efficiency.

-Assisted with troubleshooting product or service issues and provided step-by-step guidance.

-Collaborated with the technical support team to escalate and resolve complex problems.

-Maintained detailed call logs and performance reports for internal use.

-Supported internal and external communication efforts, including drafting press releases and newsletters.

-Assisted in the organization of corporate events.

-Managed the company’s social media accounts, including posting updates and engaging with followers.

-Coordinated with the marketing team to ensure brand consistency across communication channels.

-Edited and proofread content for accuracy and clarity before publication

-Managed the educational institution's social media presence to promote programs and events.

-Engaged with students, parents, and staff through online platforms to address questions and concerns.

-Developed and posted content that aligned with the school’s values and mission.

-Monitored social media metrics to assess the effectiveness of community engagement efforts.

-Collaborated with the administrative team to enhance the school’s online visibility.

-Assisted in the development and execution of marketing campaigns for the company’s product line.

-Coordinated sales activities, including client outreach and follow-up communications.

-Created promotional materials and managed the company's social media platforms.

-Supported the sales team with administrative tasks and customer relationship management.

-Analyzed market trends and provided insights to improve product positioning.

-Developed marketing strategies to promote the company’s products and services.

-Coordinated sales initiatives, including outreach and lead generation activities. Managed client relationships, ensuring satisfaction and repeat business.

-Created marketing materials, including brochures, email campaigns, and social media posts.

-Analyzed marketing and sales data to track performance and recommend improvements.