Ahmed

Branch Manager of Genius Of Cars, I spearheaded the establishment of our new branch, playing a pivotal role in its inception and growth. Leveraging my entrepreneurial vision and deep understanding of the automotive industry, I have built a thriving car services facility known for its commitment to excellence and customer satisfaction.

• Strategic Leadership: Provided visionary leadership in the conceptualization, planning, and launch of the new branch, aligning business objectives with market opportunities.

• Operational Oversight: Developed and implemented operational processes and procedures, ensuring efficient workflow and optimal utilization of resources.

• Ownership Management: Actively participated in ownership responsibilities, including financial planning, budget allocation, and strategic decision-making to drive business growth.

• Team Building: Assembled and led a high-performing team of automotive professionals, fostering a culture of innovation, accountability, and continuous improvement.

• Customer Engagement: Cultivated strong relationships with clients, personally addressing their needs and concerns, and maintaining the reputation of Genius Of Cars as a trusted automotive service provider.

• Brand Development: Executed marketing and branding initiatives to promote the new branch, enhance visibility in the local market, and attract a loyal customer base.

• Compliance and Governance: Ensured compliance with legal and regulatory requirements, safeguarding the integrity and reputation of the business.

As the Branch Manager of Genius Of Cars, I spearheaded the establishment of our new branch, playing a pivotal role in its inception and growth. Leveraging my entrepreneurial vision and deep understanding of the automotive industry, I have built a thriving car services facility known for its commitment to excellence and customer satisfaction. • Strategic Leadership: Provided visionary leadership in the conceptualization, planning, and launch of the new branc

• Prospect for new business and identify potential clients

• Develop and maintain relationships with clients

• Assess clients' needs and recommend appropriate insurance coverage

• Communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.

• Ability to fluently communicate in the required language of support, both written and verbally

• Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.

• Ability to work as a team member, as well as independently

• Dependable with proficient attention to detail

• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

• Able to rotate shifts, as needed

• Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.

• Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.

• Prepare and present insurance proposals

• Negotiate and close sales

• Maintain accurate records and reports

• Prospect for new business and identify potential clients • Develop and maintain relationships with clients • Assess clients' needs and recommend appropriate insurance coverage • Communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences. • Ability to fluently communicate in the required language of support, both written and verbally • Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently. • Ability to work as a team member, as well as independently • Dependable with proficient attention to detail • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner • Able to rotate shifts, as needed • Strong problem-solving and analyti

• Responsible for generating new business leads and securing new clients.

• Arranging and conducting one to one sales visits to new clients & regularly visiting existing customers.

• Organize and oversee the schedules, territories, and performance of sales executives.

• Come up with new market scanning tactics and ensure new team members are on top of their districts.

• Make sales presentation to new prospects.

• Plan and organize sales outline for subordinates.

• Provide periodic sales report activity to manager.

• Maintain records on CRM system.

• Resolve customer complaints, staffing problems, and other issues that may interfere with efficient

• sales operations.

• Responsible for generating new business leads and securing new clients. • Arranging and conducting one to one sales visits to new clients & regularly visiting existing customers. • Organize and oversee the schedules, territories, and performance of sales executives. • Come up with new market scanning tactics and ensure new team members are on top of their districts. • Make sales presentation to new prospects. • Plan and organize sales outline for subordinates. • Provide periodic sales report activity to manager. • Maintain records on CRM system. • Resolve customer complaints, staffing problems, and other issues that may interfere with efficient • sales operations.

Skills: Operations team member · Customer Satisfaction · Sales Performance · Business Administration · Team Management · Deal Closure · Leadership Development · Client Relations · Talent Management · Customer Service Management · Retail Sales · Telecommunications · Phone Etiquette · Creative Problem Solving · Sales · Customer Engagement · Cooperation · Sales Leadership · Business Planning · Sales Presentations · Public Relations team · Account Planning · Soft Skills · Sales Operations · Deals · Team Development · Customer Support · Computer Literacy · Sales Analysis · Analytical Skills · Sales Processes · Customer Loyalty · Customer Experienc

• Train new staff, assigning specific tasks, monitoring, evaluation the team's performance.

• Grow the business by identifying new sales and business development opportunities that the business can maximize the value of those relationships.

• Identify key contacts at potential client companies to establish and foster relationships

• Participate in one-on-one meetings with clients to explain SMEs services

• Negotiates, underwrites and process new client cases and renewals of credit facilities

• Seek opportunities to cross-sell or upsell to existing clients

• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients, develop and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition

• Provide excellent service to maintain a positive reputation for the business

• Resolve any customer complaints promptly and professionally

• Excellent English and Arabic communication skills, both written and verbal.

• Strong interpersonal skills with the ability to engage with customers effectively.

• Proficiency in using computer software and applications, especially MS Office Suite and CRM software.

• Attention to detail and accuracy in data entry and order processing.

• Ability to multitask and prioritize tasks effectively in a fast-paced environment.

• Problem-solving skills and the ability to handle customer inquiries and complaints professionally.

• Knowledge of sales and marketing principles is a plus.

• Previous experience in sales, customer service, or administrative roles preferred.

• The secretary will primarily work in an office setting but may also engage in remote work when necessary.

Skills: Customer Satisfaction · Sales Performance · Business Administration · Team Management · Deal Closure · Management · Leadership Development · Client Relations · Talent Management · Customer Service Management · Retail Sales · Telecommunications · Phone Etiquette · Creative Problem Solving

• Excellent communication and interpersonal skills

• Experience in customer service or customer support

• Proven sales track record

• Ability to handle objections and negotiate effectively

• Experience in sales training is a plus

• Knowledge of digital marketing and advertising

• Familiarity with CRM software

• Strong problem-solving skills

• Ability to work in a fast-paced environment

• Excellent communication and interpersonal skills • Experience in customer service or customer support • Proven sales track record • Ability to handle objections and negotiate effectively • Experience in sales training is a plus • Knowledge of digital marketing and advertising • Familiarity with CRM software • Strong problem-solving skills • Ability to work in a fast-paced environment

Skills: Customer Relationship Management (CRM) · Customer Satisfaction · Sales Performance · Team Management · Deal Closure · Leadership Development · Telemarketing · Client Relations · Customer Service Management · Retail Sales · Telecommunications · Phone Etiquette · Creative Problem Solving · Customer Engagement · Cooperation · Business Planning · Sales Presentations · Soft Skills · Deals · Team Development · Customer Support · Computer Literacy · Sales Analysis · Analytical Skills · Sales Processes · Customer Loyalty · Customer Experience Management · Coaching · Perfect Pitch · Negotiation · Sales Development · Team Building · English · Interpersonal Skills · Sales Pipeline Development · Outbound Sales · Stressful Situations · Teamwork · Customer Success · Contact Centers · Microsoft Office · Account Management · Team Leadership · Enquiries · Sales Management · Sales Target Management · Customer Service · Customer Experience · Corporate Financial Reporting · Oral Communication · Problem Solving · Leadership · Direct Sales · Time Management · Experienced Sales Professional · Sales and Marketing · Inbound Sales · Collaborative Problem Solving · Timekeeping