7 years of experience in sales and customer relations

Ahsan

Top Rated

Customer Support Manager

Pakistan🇵🇰

•

$1,080 – $1,550/mo

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Other

Roles Qualified For

Customer Support Manager

Work Experience

10/2024 - Present

www.Elevatetm.com

Canada

I created and implemented sales strategies based on data to meet and exceed our goals. This approach helped to generate leads, increase revenue, and engage clients through different channels.

Conducted comprehensive sales training programs designed to equip teams with essential tools and skills necessary for achieving targets, enhancing performance, and promoting a culture of continuous improvement.

Managed cross-functional collaboration between sales, marketing, and other departments, ensuring alignment on goals, strategies, and metrics to drive overall business success.

Worked closely with the marketing team to integrate social media strategies and SEO best practices into the sales process, ensuring consistent messaging and improved lead quality.

Built and nurtured strong interdepartmental relationships to optimise sales efforts and align marketing campaigns with sales objectives, resulting in higher conversion rates and improved client retention.

06/2024 - 09/2024

www.gomotive.com

Formulate and implement sales strategies to achieve and exceed revenue targets.

Manage and maintain a robust sales pipeline, ensuring consistent and timely follow-ups.

Stay updated on Motive's product offerings to effectively demonstrate value to clients.

Analyse market trends and feedback to identify new business opportunities and areas for improvement.

Managing newly registered businesses with FMCSA to help them be compliant and safe on the road.

12/2022 - 06/2024

www.MytutorPod.com

Canada

Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.

Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.

Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.

Shaped sales approaches to individual clients, facilitating relationships with customers, and driving revenue to over $25000.

12/2020 - 11/2022

www.jtelemarketing.com

Pakistan

Live validating the calls of new closers to take the billing information and charging the payment of a customer on the phone through the company portal.

Verifying the calls of a fresh closer to make sure the customer isn't over promised.

Receiving inbound calls and converting leads into sales.

Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

05/2018 - 08/2019

https://www.americantaxi.com/

Managed issues between drivers and passengers, ensuring smooth operations.

Received forwarded calls, dispatched cabs, and supervised operations during weekends.

Worked with multiple fleets across different states to maintain high service levels.

Coordinated with drivers to resolve customer complaints and improve overall satisfaction.

Monitored dispatch systems to ensure timely and efficient service delivery to customers.

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