Alvaro

Prospecting and search for new business through cold calling and cold emailing strategies for the company

to acquire new business from corporations and hedge funds

- Direct contribution to the closing of a commercial agreement that generated revenue of USD

$10,000 for the company.

Prospecting and sourcing new business through cold calling or cold emailing with the objective of acquiring new

contact center operations ensuring a total of 30 to 40 meetings

each quarter of the year.

● I managed to schedule a total of 80 meetings throughout 2024, reaching more than 85% in meeting

scheduling.

● I managed to build together with the Sales Manager a funnel of approximately $100,000 USD and closing

three new business deals, the first one representing an MRR of $2,000 USD, the second one an MRR of

$7,000 USD and the last one an MRR of $5,000 USD.

Make cold calls to potential customers offering the different company plans, meeting a weekly call quota,

ensuring an average of 150 calls per day. Monitoring and keeping the pipeline up to date and organized

according to company’s standards.

● I managed to close 1 client per month accomplishing the monthly quota.

● I was able to accomplish an average of 150-200 calls per day ensuring to send at least 3 proposals per

week.

Make cold calls to potential customers offering the new service, meeting a weekly call quota, ensuring an

average of 30 calls per day. Make impact presentations and offer additional services to attract customers and

make the service much more attractive

● I managed to make a minimum of 4 home appraisals during the second month, through cold

calls, fulfilling a monthly quota of 600 calls

● I managed to achieve a success rate of more than 95% in making follow-up calls.

As an Installations Coordinator, I kept the customer database updated and ensuring that the installation of the product in each of the clients was completed correctly. Handle calls with the company's own installers and with all authorized centers.

● I managed to position myself as "Emily of the Month" several times for my performance and

resolution in customer service cases, having a success rate of more than 90%.

● I managed to carry out negotiations with the different installers of the company in order to get the

maximum benefit for the company.

● I managed to coordinate and develop with the former facilities coordinator a tool that

would automatically optimize the nearest location for installation.