Helping companies grow through fixing WIFI Technical issues for customers. Also assisting members and provides with insurance coverage +4 years.

Amoya

Customer Support Representative

Jamaica🇯🇲

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$1,080 – $1,550/mo

Industry Experience

Retail – Groceries

Software Experience

ChatGPT

Outlook

Google Meet

Microsoft Teams

Zoom

Candidate Information

Availability

Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Customer Support Representative

Work Experience

Customer Support Representative

10/2021 - 02/2025

Https://sagilityhealth.com

Jamaica

I worked as a customer service representative taking calls from both providers and customers about both claims and benefits for vision, dental and medical benefits ensure that the cliams were processed correctly and payment was made correctly along with ensure that the customers understand the benefits they have before visiting the doctors office.

Customer Support Representative

02/2025 - 10/2025

Https://iterumconnection.net

Jamaica

I was a customer service representative who supported customer by a chat support line about WiFi technician issues. I assisted four customers at a time with there WiFi when it stopped working by guiding them through troubleshooting steps. Ensuring that my 8 chats per hour was exceeded by completing 10 chat per hour.