Andrea

Account Manager and Operations Assistant - Initially hired as the COO’s assistant and the first operations team member, I contributed to building a department of project managers and sales/BDR/SDRs, while establishing and implementing SOPs. After six months, I transitioned to an Account Manager/Account Executive role, leading the sales team in prospecting, profiling, and identifying Ideal Customer Profiles (ICPs). My responsibilities included outreach, managing email cadences, follow-ups, and networking with C-level executives to drive revenue growth. I prepared quarterly sales campaign reports and tracked the team’s metrics, identifying areas for improvement through data analysis and A/B testing. I also created and presented value propositions and strategic recommendations. Additional duties included managing advertising campaigns, meeting with prospects, and closing deals. Close rate: 64%

HQ BASED Burlington, Massachusetts 2021 - 2022 - Led efforts to position Zappix’s Patient Engagement Solution within the healthcare industry. Key responsibilities included prospecting, outbound outreach, cold calling, crafting value propositions, designing email cadences, and follow-ups. Acted as the primary account owner, developed marketing proposals, and conducted personalized outreach to strengthen client relations and drive revenue growth. Regularly scheduled strategic appointments with the CEO to align on growth targets. Utilized software tools such as Apollo, ZoomInfo, Mailshake, HubSpot, Salesforce, and LinkedIn for campaign management and client engagement. Successfully facilitated a major deal by connecting my boss with the Director of Patient Intake at Mayo Clinic. This strategic introduction led to a substantial agreement being closed within two months, significantly impacting company growth and positioning.