Senior Customer Success & Project Operations Professional | 3+ Years Experience | Remote

Andres Felipe

Top Rated

Customer Success Manager

Colombia🇨🇴

Industry Experience

IT System Custom Software Development

Software Experience

HubSpot

ZoomInfo

ChatGPT

Jira

Dynamics 365

Candidate Information

English Level

Near-Native Fluency (C1/C2)

Roles Qualified For

Customer Success Manager

Recruiter

Work Experience

Recruiter

10/2022 - 08/2023

https://www.frazerjones.com/

 Managed multiple recruitment projects, ensuring deadlines, client expectations, and stakeholder communications while coordinating cross-functional collaboration between recruiters, hiring managers, and external partners.

 Managed business development efforts, including lead generation, cold calling/emailing, needs assessment, and pitching recruitment services. Provided HR market consultancy, negotiated contracts, and conducted client meetings

Customer Success Manager

03/2025 - Present

http://veevart.com/

At Veevart, I partner with museums and cultural institutions across Canada and the U.S. to help them unlock the full potential of our Salesforce-based platform.

Manage clients (museums and cultural institutions) to learn their operations and fit Veevart into their workflows—helping them get the most out of the apps through training sessions, consulting, and ongoing support across fundraising, ticketing, rentals, gift shop, and accounting apps.