Andres

Handling support specialist inquieres. Served as an Agent within the Compliance and Regulatory Response Department at Sutherland Global Services. Duties included the review and processing of IRS Form 1099 and Form W-8 in accordance with federal compliance standards. Managed client and vendor payment inquiries, ensuring accuracy, confidentiality, and adherence to regulatory requirements. Collaborated with internal teams to resolve discrepancies and maintain the integrity of financial records.

My role is to be the accountang on this enterprise, I review transactions and stablish financial and tax report for local and national authorities. Held the position of Chief Accountant at Colsagex LTDA, managing all aspects of the company’s accounting function. Responsibilities included overseeing daily accounting operations, leading the preparation and presentation of financial statements, managing payroll, developing and implementing accounting policies and procedures, ensuring compliance with local tax and regulatory requirements, and coordinating internal and external audits. Supervised and trained accounting staff while supporting strategic financial planning and maintaining accuracy in all financial reporting

My role was be a customer service representive, analiza tax repórt as W99 form. Employed at Sitel Foundever as a Customer Service Agent supporting major retail clients including Best Buy and eBay. Responsibilities encompassed handling customer inquiries, order processing, payment issues, returns, and account management. Delivered high-quality customer support while adhering to company policies and client-specific guidelines. Assisted in troubleshooting and resolving customer concerns efficiently to maintain customer satisfaction and loyalty. Collaborated with team members and supervisors to ensure seamless service delivery in a fast-paced environment.