Andrés

In this role, I supported a multinational law firm with more than 15 practice areas by managing content, coordinating marketing tasks, and providing administrative support to attorneys and internal teams. My responsibilities included reviewing and approving digital content, coordinating events, preparing marketing materials, and handling translations between English and Spanish. One of my key achievements was improving content turnaround times by organizing workflows and aligning communication between the U.S. and Colombia teams, which helped increase engagement on LinkedIn and email campaigns.

I regularly used tools such as Microsoft Office 365, Google Workspace, Canva, Outlook, and internal CRM systems to organize tasks, manage files, and support daily operations. My work contributed to better team efficiency, clearer communication, and a stronger digital presence for the firm.

At Avrek Law, an Injury Law firm in the U.S., I work in the Medical Records Department managing sensitive documentation for personal injury cases. My main responsibilities include requesting, tracking, and organizing medical records and bills from more than 100 healthcare providers, ensuring all HIPAA requirements are met. I prepare legal documentation, follow up on pending requests, and support attorneys by providing accurate and timely information for active cases. I also speak daily with attorneys, hospital representatives, and healthcare facilities across the United States, maintaining a professional tone while following up on more than 100 monthly requests.

A key achievement in this role is streamlining the record-tracking workflow, which helps reduce delays and improves the team’s ability to evaluate cases faster. I regularly use Microsoft Office 365, Google Workspace, CRM/case management platforms, and communication tools like Outlook to keep records organized, updated, and accessible. My work directly supports case preparation, improves coordination, and strengthens communication across departments and with legal teams.