Customer Service Specialist | 5+ Years in Client Support, Complaint Resolution, CRM & Administrative Support
Aquilla
Customer Support Representative
$1,080 – $1,550/mo
About
A results-driven Customer Service with over five (5) years of experience in high-volume customer engagement, complaint resolution, and CRM systems management. Proven ability to manage sensitive client interactions, maintain detailed records, and deliver service excellence in fast-paced environments. Skilled in preparing accurate documentation, maintaining detailed logs and files, coordinating schedules.
Industry Experience
Healthcare & Life Sciences
Retail & E-Commerce
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Other
Roles Qualified For
Work Experience
Customer Support Representative
10/2024 - Presenthttps://careers.conduent.com/us/en/search-results
Jamaica
I work on a Humana account where I took calls and send emails. I assist member with the benefits information explain to each member how their benefits work, different stage that they are in and explain what each stage means. I also help member with refilling their prescriptions, send fax request to their provider for their medication and update on when their prescriptions will expire.
Videos
Watch Video
Trusted by GTM teams at:
