Customer Support Representative
$1,460 – $2,090/mo
About
Industry Experience
Call Centers
Software Experience
Candidate Information
Availability
Full-Time
Work Arrangement
Remote
English Level
Near-Native Fluency (C1/C2)
Roles Qualified For
Trusted by GTM teams at:
https://www.sutherlandglobal.com/
Remote Underwriting Assistant | Hiscox Insurance Company/Sutherland Global Services
* Processed and resolved 200+ insurance claims per week through Microsoft Outlook and Zendesk, achieving a 95% first-contact resolution rate.
* Accurately managed and reconciled high-volume invoices and payments, ensuring 100% compliance with financial protocols.
*Streamlined mail correspondence by sorting and digitizing 500+ documents weekly, reducing turnaround time for underwriting teams by 20%.
*Prepared and maintained comprehensive insurance documents while updating client records across internal databases, improving data accuracy by 30%.
Sutherland Global Services
09/2022
