Bruno's profile photo

Bruno

Top Rated

Customer Success Manager

Spain🇪🇸
•

$4,705.88

About

6+ years of experience in Clinical Research and Biotechnology, using Smartsheet, Power BI, and internal platforms as a Project Manager and Consultant.

Industry Experience

Biotechnology Research

Business Consulting & Services

Corporate Training & Development

Medical & Diagnostic Laboratories

Healthcare Technology

Candidate Information

Availability

Full-Time, Part-Time

Work Arrangement

Remote

English Level

Near-Native Fluency (C1/C2)

Additional Languages Supported

Spanish

Roles Qualified For

Customer Success Manager

Work Experience

Project Manager

03/2023 - 04/2025

https://labs.iqvia.com/

Led laboratory components of global clinical trials ( Americas, EMEA, APAC) as primary point of contact, coordinating internal teams (laboratory, data management, warehouse, quality, legal, finance, scientific).

Oversaw risk mitigation, timelines, budgets, vendor management, and quality compliance (ICH- GCP).

Maintained customer-centric focus, ensuring alignment with client expectations and sponsor milestones.

Represented the company in audits and client meetings, mentored and onboarded junior PMs, enabling smoother team integration.

Outcome: Managed up to seven global studies simultaneously, supported Phase I and II protocols in diverse therapeutic areas (Oncology, Immunology, Metabolic Diseases, among others), improved sponsor relationships contributing to portfolio expansion, and supported the Emerging BioPharma (EBP) segment.

Operations Coordinator

09/2021 - 02/2023

https://labs.iqvia.com/

onfigured and validated lab databases for global trials, acting as escalation point for technical issues.

Enabled tailored database solutions across cross-functional teams, ensuring accuracy and timely delivery.

Facilitated onboarding and knowledge transfer to strengthen operational capacity.

Outcome: Optimized data integrity and contributed to smoother study start-up cycles across LATAM and global operations.

Project Manager

09/2019 - 08/2021

https://alytixbiotech.com/

Argentina

irected phage-based therapeutic projects from lab design to field trials in a biotech startup.

Designed literature-driven experimental roadmaps and engaged in peer-to-peer scientific discussions to evaluate project feasibility.

Identified critical market needs and defined feasible experimental roadmaps.

Coordinated with production partners to advance product validation and early development.

Outcome: Established viable pipelines for 4 novel phage therapeutic formulations, bridging R&D to market readiness through go-to-market strategies and data-driven approaches.

Licenses, Certifications & Awards

Project Management

Universidad Tecnológica Nacional

05/2023

PhD in Biological Sciences

Universidad Nacional de Rosario

07/2018

MSc in Biotechnology

Universidad Nacional del Litoral

12/2011

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