Caleb

Business Developement Representative/Account Executive. I started with outbound prospecting through cold calls, emails, and LinkedIn to generate new solar industry clients needing panel recycling and logistics services. Then, I was granted inbound leads, managing them through the full sales cycle—from qualification and quoting to relationship building and closing. I maintained a pipeline ranging from small ($3K–$20K) to large ($60K–$100K) projects, closing over 10 deals per month and consistently driving new revenue for the company.

I spearheaded a large-scale outreach campaign to over 20,000 food and beverage manufacturers across Latin America, Spain, and the U.S., driving awareness and adoption of kosher certification in global markets.

Key Achievements & Responsibilities:

Built and executed a scalable outbound strategy in HubSpot CRM, optimizing segmentation, automation, and engagement for maximum reach.

Created multilingual outreach campaigns (email + phone) tailored to regional markets and each company’s certification potential.

Evaluated company operations and production processes to identify certification readiness and business opportunities.

Educated decision-makers on the commercial and regulatory advantages of kosher certification for export growth.

Collaborated cross-functionally to qualify leads, schedule meetings, and improve the certification onboarding pipeline.

This project enhanced my expertise in international B2B sales, CRM automation, and consultative market development, positioning me as a key contributor to one of OU Kosher’s most ambitious global outreach initiatives.

At MarginEdge, my main goal was to connect with restaurants and help them discover how our platform could streamline their operations. I spent my days reaching out to potential clients through calls, emails, and social media to introduce them to the features that made MarginEdge unique.

It was all about building relationships—really listening to their needs and challenges, so I could tailor the conversation and offer the right solutions. I worked closely with our Account Executives to hand off qualified leads, ensuring a smooth transition to the next steps in the sales process.

I consistently hit and exceeded my targets, not just for the number of leads I generated but also in scheduling meaningful conversations with the right decision-makers. Using tools like Salesforce, I kept track of everything, making sure no lead fell through the cracks and that I was always improving my outreach strategy.

Ultimately, my efforts contributed to a steady flow of new prospects, helping the team meet and surpass sales goals, and I’m proud of the role I played in driving the company’s growth.

As a Customer Service Representative at Enercare, I served as the first point of contact for customers needing HVAC service, scheduling technician appointments and ensuring a seamless customer experience.

While booking, I also introduced and cross-sold protection and maintenance plans, helping customers keep their systems efficient and protected. By understanding their needs, I offered plans that provided long-term savings and peace of mind.

I consistently exceeded sales targets by combining strong product knowledge with attentive service, ensuring every customer felt valued and supported.

My efforts boosted customer satisfaction and directly contributed to Enercare’s growth through increased plan sales.

As a Reservation Agent at Marriott Hotels, I was responsible for providing top-notch customer service to guests looking to book rooms and make reservations. I handled inbound calls from potential guests, helping them find the perfect accommodations for their needs. Along with making reservations, I also assisted with processing payments and ensuring all their booking details were confirmed accurately.

My role wasn’t just about booking a room—it was about creating a seamless experience for guests from the moment they called in. I used my knowledge of Marriott’s properties to recommend the best options and often upsold premium rooms and packages when appropriate. I was also responsible for addressing any customer concerns and ensuring that every transaction was smooth and efficient.

I consistently met and exceeded sales targets while maintaining a high level of customer satisfaction. Whether it was helping a guest find a room last minute or answering questions about their stay, my goal was to ensure each guest felt valued and that their experience with Marriott was exceptional.

In the end, my focus on service and my ability to upsell contributed to both high customer satisfaction and increased bookings, helping Marriott achieve its business objectives.

At Vivint Smart Home, I was the go-to representative for customers needing help with their smart home security systems. I provided technical support via phone, email, and video chat—diagnosing issues, guiding resolutions, and ensuring each system worked flawlessly.

Alongside support, I cross-sold smart home products by identifying customer needs and offering solutions that enhanced security and convenience.

I consistently met sales goals while maintaining high service quality, improving both customer satisfaction and company growth through a balance of technical expertise and consultative selling.