Camila

Contacting nurses to verify and update patients' insurance coverage, including Social Security, Medicare, Medicaid, and private insurance for billing purposes. I also registered new patients in our system, responded to emails, and provided technical support to nurses and facilities for our app and website.

Provided support to customers with account issues, payment inquiries, device troubleshooting, and updates for the streaming and gaming applications.

Onboarding clients, resolving technical issues, and providing product demonstrations, as well as engaging in cold-calling to identify potential clients—was an experience that honed my skills in both sales and technical support.

Gather lenders' information across the USA for virtual broker listings, entering their details into the company’s website.

Appointment setter and customer support agent for a remodeling company associated with Costco. In my initial year, I focused on handling inbound calls to schedule appointments for Costco members. I was later transferred to the text messaging department.