Cardine
Customer Success Manager
$1,764.71
About
9+ years of Customer Service, Sales, and Management experience using CRMs like Zendesk, Salesforce, HubSpot, Verint, and RingCentral as a Team Lead an
Industry Experience
Healthcare Technology
Marketing & Advertising
Software Experience
Candidate Information
Availability
Part-Time, Full-Time
Work Arrangement
Remote
English Level
Native Fluency (C2)
Roles Qualified For
Work Experience
https://niermanpm.com/
Manages the entire billing process, including preparing and submitting insurance claims to the payers.
Sales Manager
01/2019 - 12/2023https://www.lendingclub.com/
Customer service representative responsible for answering inbound calls, selling the customers the many reasons why our loans would make their lives better. Moved up to management because I mastered the sales techniques and was able to create a tailored questionnaire for other associates to use that helped to increase sales of up to 20%.
https://www.humana.com/
Answered inbound calls to assist members with processing their monthly payments for their insurance, upsell other coverages, while answering any questions that would help them make a decision. Go above and beyond to ensure each customer left the line satisfied.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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