Cardine's profile photo

Cardine

Customer Success Manager

Jamaica🇯🇲
•

$1,764.71

About

9+ years of Customer Service, Sales, and Management experience using CRMs like Zendesk, Salesforce, HubSpot, Verint, and RingCentral as a Team Lead an

Industry Experience

Healthcare Technology

Marketing & Advertising

Candidate Information

Availability

Part-Time, Full-Time

Work Arrangement

Remote

English Level

Native Fluency (C2)

Roles Qualified For

Customer Success Manager
Sales Representative

Work Experience

05/2024 - Present

https://niermanpm.com/

Manages the entire billing process, including preparing and submitting insurance claims to the payers.

Sales Manager

01/2019 - 12/2023

https://www.lendingclub.com/

Customer service representative responsible for answering inbound calls, selling the customers the many reasons why our loans would make their lives better. Moved up to management because I mastered the sales techniques and was able to create a tailored questionnaire for other associates to use that helped to increase sales of up to 20%.

01/2017 - 04/2018

https://www.humana.com/

Answered inbound calls to assist members with processing their monthly payments for their insurance, upsell other coverages, while answering any questions that would help them make a decision. Go above and beyond to ensure each customer left the line satisfied.

Licenses, Certifications & Awards

Candidate has no licenses, certifications or awards yet.

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