Caribay
Customer Success Specialist
$1,500–$1,999
About
Seeking Customer Success Specialist, Customer Support Representative, Sales Development Representative role(s), appointment setter.
Industry Experience
Candidate has not listed any industry experience.
Software Experience
Candidate Information
English Level
Professional Fluency (B2/C1)
Additional Languages Supported
Spanish
Roles Qualified For
Work Experience
Customer Support Representative
09/2023 - 09/2024http://www.intouchcx.com
Colombia
Client Support Representative
Provided customer support by handling sensitive personal information, setting up and managing customer accounts, and guiding users through website navigation. Assisted clients with order-related inquiries and claims, identifying issues and delivering effective resolutions to ensure customer satisfaction.
Customer Support Representative
05/2020 - 09/2023http://www.tp.com
Colombia
Customer Service / Fraud Agent
Handled fraud-related claims by reviewing and investigating suspicious transactions, securing compromised accounts by blocking cards, and ensuring proper case documentation. Managed sensitive customer information while providing clear communication and timely support to resolve fraud issues efficiently.
Licenses, Certifications & Awards
Candidate has no licenses, certifications or awards yet.
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