Carlos

Handle inbound leads generated through platforms such as the company website, Bark, and Thumbtack, connecting clients seeking personal training services with qualified local trainers. Conduct qualification calls, understand client fitness goals, and match them with the most suitable trainers while managing the sales process from first contact to booking confirmation. Consistently exceed performance targets of 5 appointments per day and maintain a conversion rate above 25%, ranking among the top 3 performers monthly through strong communication, consultative selling, and effective lead management.

Conducted high-volume outbound cold calls to small businesses to identify owners and key decision-makers. Introduced Referrizer’s marketing and customer engagement solutions, highlighting how the platform helps businesses increase customer retention, referrals, and revenue growth. Qualified prospects, identified business needs, and scheduled consultations with marketing specialists to advance deals through the sales pipeline. Consistently focused on lead generation, relationship building, and appointment setting to support new client acquisition.