carol

Demonstrate product demos on sales call, conduct live zoom presentation with senior executive for SMB to demonstrate the value and benefits of the product and how well it fit their needs, which resulted in signing a one year contract for $150.000 with a major client.

Developed trusted relationships with key decision makers through strategic outreach and personalized emails that drive longterm partnership and account expansion, which resulting in a 40% increase in revenue for 2 quarter of the year.

Drove 65.000 in incremental revenue through targeted upselling and cross-selling by nurturing longterm relationships with key decision makers.

Managed and consistently turned inbound interest into paying clients,handling 30 + enquiries per day and converting 25% into paying customers by uncovering their needs and recommending the right solution.

Collaborate and work closely with the marketing team about new and existing promotions, that enhance and developed targeted strategies, which increased sales by 15% additional each month.

Built deep product knowledge of T-mobile services to confidently upsell and cross-sell, boosting sales revenue by 20% through consultative selling techniques.

Managed 50+ high volume inbound sales call daily for Delta Airline domestic and international bookings, consistently surpassing sales target through proactive upselling and cross-selling leading to a 20% revenue increase.

Spearheaded onboarding and training of 15 new customer service agents, designing structured sessions and real time coaching that drove a 95% team performance improvement within 8 months.

Implimented a client focus communication strategy that significantly enhance customer retention and increase satisfaction scores to 98% within six months.